Policies & Procedures

Cancellation / Reschedule and No Show Policy

I kindly request a 24 hr. notice to cancel or reschedule
I know that things come up and can be flexible most of the time…

There are, however, times when a last minute – same day- change in your schedule affects our business, at that time you will be charged for that missed appointment.  No-shows or forgotten appointments will be charged.  As a courtesy, I will wait 15 minutes for you to show up, after that you will be charged. 

In the event of contagious symptoms: fever, nausea, vomiting, sneezing, etc.. I will call to cancel every time and I suggest you do the same.
No charge for that cancellation will result.

 

Start / End Times

I start on time and end on time. Anyone arriving late affects their own appointment time, and you will be charged for that scheduled appointment time.

If I should arrive late, then the appointment starts later because that would be my fault.

As a result of my tardiness, and you cannot have your full session, you will be charged for the session time that we end up doing.

Thank you for your understanding!
I appreciate your Business!

Serving as a full-time Massage Therepist since 1991.

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